Returns Policy

Last Updated: October 11, 2026 At Salwa Mustafa Textile, customer satisfaction is important to us. Please review our exchange policy below before completing your purchase.

1. No Returns or Refunds

At Salwa Mustafa Textile, all purchases are final. We do not accept returns for refunds, and no cash refunds will be issued under any circumstances, subject to applicable consumer protection laws.

2. Exchange Only

We offer an exchange option for customers who wish to exchange their purchased outfit for another design. Our policy allows exchanges only; refunds are not available, subject to applicable consumer protection laws.

3. Exchange Within 3–4 Days

Customers must bring the outfit to our boutique within 3 to 4 days of purchase or delivery to request an exchange. Exchanges requested after this period may not be accepted.

4. In-Person Exchange at Our Boutique

To complete an exchange, customers must personally bring the outfit to our boutique within the specified exchange period.

5. Exchange for Another Outfit

Customers may exchange their original outfit for another available design. If the new outfit is priced higher or lower than the original purchase, the price difference will be adjusted accordingly.

6. Condition of the Outfit

To be eligible for an exchange, the outfit must meet the following requirements:

• The outfit must be unused, unworn, and unwashed.
• The outfit must be undamaged and in its original condition.
• All original tags and packaging must remain intact, where applicable.
• Items showing signs of use, damage, or alteration may not be accepted.

7. Subject to Availability

All exchanges are subject to the availability of the selected design, size, and colour. If the preferred outfit is unavailable, customers may choose another available option.

8. Final Decision

Salwa Mustafa Textile reserves the right to inspect the outfit presented for exchange and determine its eligibility in accordance with this policy and applicable consumer protection laws.

Our Commitment to Our Customers

At Salwa Mustafa Textile, customer satisfaction is important to us. We aim to provide quality products and a pleasant shopping experience. We kindly request all customers to review their purchases carefully before completing an order. Please Note: We operate an exchange-only policy. Returns for cash refunds are not accepted, subject to applicable consumer protection laws.