Last Updated: August 27, 2026
At Salwa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.
1. Information We Collect
When you use our website, place an order, or contact us, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Payment and transaction information
- Product and order details
- Information you provide when contacting our customer support
We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Process payments and provide order confirmations
- Communicate with you about your orders
- Respond to your questions and requests
- Improve our products, services, and website
- Prevent fraud and protect the security of our website
- Send promotional communications where permitted and where you have provided consent
3. Payment Information
Payments may be processed through secure third-party payment providers. We do not store your complete credit or debit card details on our website unless specifically stated otherwise.
Payment providers may collect and process your information according to their own privacy policies.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic, and provide relevant functionality.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted third parties when necessary to operate our business, including:
- Payment processors
- Shipping and delivery providers
- Website hosting and technology providers
- Analytics and marketing service providers
- Legal or regulatory authorities when required by law
These parties are expected to handle your information securely and only for the purposes for which it was provided.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of these third-party websites.
We recommend reviewing their privacy policies before providing them with your personal information.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information where legally permitted
- Withdraw consent for certain uses of your information
- Opt out of promotional communications
To exercise any applicable rights, please contact us using the information provided on our website.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to remove it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable laws. Any updates will be posted on this page with a revised Last Updated date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact details provided on our website.
By using our website, you acknowledge that you have read and understood this Privacy Policy.